Please select your answer(s) for each question. You have 40 minutes to complete this examination.

1. What are the 3 files that make up MSDOS.

   1.   ?    IO.Sys
      Config.sys
      Autoexec.bat
   2.   ?    IO.Sys
      Config.sys
      MSDOS.EXE
   3.   ?    Command.com
      MSDOS.sys
      Config.sys
   4.   ?    IO.Sys
      Command.com
      MSDOS.sys

2. What is purpose of the file: Command.com

   1.   ?    It contains the dos Internal commands.
   2.   ?    It contains both internal and external commands.
   3.   ?    It controls the Window environment.
   4.   ?    Starts the MSDOS computer.

3. What is the general starting order of the PC

   1.   ?    CMOS
      POST
      MBR
      Windows
   2.   ?    POST
      BIOS
      Boot Sector
      GUI
   3.   ?    DOS
      MBR
      POST
      BIOS
      Boot Sector
   4.   ?    POST
      MBR
      MSDOS.sys
      Command.com
      Autoexec.bat

4. Of the below list, choose all the files that can be changed by a user.

   1. IO.Sys
   2. Autoexec.bat
   3. Command.com
   4. Config.sys
   5. Win.ini
   Check Answer

5. What is the DOS file name structure?

   1.   ?    55 characters
   2.   ?    Unlimited
   3.   ?    8.3
   4.   ?    3.8

6. What does the DOS command MEM do?

   1.   ?    It will display the amount and use of RAM memory
   2.   ?    It will display the amount of hard drive space used and available.
   3.   ?    There is no such command.
   4.   ?    Displays how much ROM memory the system has.

7. Attrib is an MSODS command that is:

   1.   ?    Used by Windows
   2.   ?    External
   3.   ?    Internal
   4.   ?    Both External and Internal.

8. The /H switch is used with the XCOPY command for what purpose?

   1.   ?    It will hide files during the copy process.
   2.   ?    It will load the specified files into high memory.
   3.   ?    It will also copy hidden files
   4.   ?    It will not copy hidden files.

9. What is the DOS wild card character that replaces the characters to the right of itself, and finds all instances of the specification

   1.   ?    ?
   2.   ?    !
   3.   ?    >
   4.   ?    *

10. What is the wild card character that can be used for one character at a time?

    1.   ?    *
    2.   ?    ?
    3.   ?    !
    4.   ?    {}

11. In MSDOS what does the F3 key do?

    1.   ?    Brings up the help menu
    2.   ?    Nothing
    3.   ?    Refreshes the screen
    4.   ?    Brings back the last command used.

12. You look at the contents of the autoexec.bat file in your PC, and find that several lines in the file, start with REM What does this mean?

    1.   ?    REMARK. The system will not process this line when the autoexec.bat file is read.
    2.   ?    It does not mean anything, and the line is read as usual.
    3.   ?    REM is a programmer's tool to note a change.
    4.   ?    REMARK. The system will process these lines first when the file is read.

13. What entry in the Config.sys would you not see

    1.   ?    Buffers=
    2.   ?    Files=
    3.   ?    D:/Path
    4.   ?    Device=

14. How would you make a change in the config.sys file

    1.   ?    You cannot change this file
    2.   ?    Edit.com
    3.   ?    sysedit
    4.   ?    regedit

15. In Windows 9X what file can be edited to make a system be able to dual boot.

    1.   ?    Command.com
    2.   ?    Autoexec.bat
    3.   ?    Boot.ini
    4.   ?    MSDOS.Sys

16. What file, that is loaded at system start up, is used to access extended memory

    1.   ?    EMM386.exe
    2.   ?    HIMEM.Sys
    3.   ?    VCache.exe
    4.   ?    MEMMAKER

17. What file does MSDOS use as it's command line interpreter.

    1.   ?    command.com
    2.   ?    MSDOS.sys
    3.   ?    IO.sys
    4.   ?    config.sys

18. What file does Windows 2000 use for a command interpreter

    1.   ?    Command.com
    2.   ?    CMD.Exe
    3.   ?    CMD.com
    4.   ?    IO.sys

19. In Windows 2000, what file can be changed to make a system dual boot?

    1.   ?    IO.sys
    2.   ?    msdos.sys
    3.   ?    boot.ini
    4.   ?    config.sys

20. An operating system that can control and delegate the processor's time to different tasks is called?

    1.   ?    Cooperative Multi tasking
    2.   ?    Multi tasking
    3.   ?    Pre emptive Multi tasking
    4.   ?    Time slicing.

21. What can you use to edit the registry in Win 9X

    1.   ?    RegEdit.exe
    2.   ?    Edit.exe
    3.   ?    sysedit.com
    4.   ?    autoexec.bat

22. In Win 9X, what is the command used to restore the registry

    1.   ?    Regedit/r
    2.   ?    MMC/r
    3.   ?    scanreg/restore
    4.   ?    regedit/restore

23. What is the purpose of HKEY_CKASSES_ROOT?

    1.   ?    There is no such thing.
    2.   ?    Store file extensions and OLE information.
    3.   ?    Stores user preferences.
    4.   ?    Stores all users preferences.

24. What is the purpose of HKEY_USERS

    1.   ?    There is no such thing
    2.   ?    Stores all user preferences for each separate user with a profile located on the local system.
    3.   ?    Stores all permission(s) for all users on the network, and is stored on the local system.
    4.   ?    Stores all system hardware, software, software, and operating system settings in a local file.

25. What is purpose of HKEY_LOCAL_MACHINE

    1.   ?    Stores all the hardware, software, and operating system settings of all configurations on the system.
    2.   ?    There is no such thing.
    3.   ?    Stores all system performance data.
    4.   ?    Stores a database of users and guests on the network, and a log of what files have been accessed.

26. What is the program "Dr Watson" used for?

    1.   ?    Operating system diagnostic tool
    2.   ?    Program error debugger and log.
    3.   ?    Disk error detection log.
    4.   ?    Error detection for Windows 3.1

27. Your customer calls and says that when in Device Manager, his NIC has a Black exclamation point in a yellow circle. What does this mean?

    1.   ?    The device has a trouble issue. While it may still operate, it should be checked.
    2.   ?    This device will not operate.
    3.   ?    The operator has disabled the device, and it is in need of repair.
    4.   ?    Everything is OK.

28. In device manager, a device has a Red "X" in front of the device name. What does this mean?

    1.   ?    Nothing, there is no such thing.
    2.   ?    The device is disabled
    3.   ?    The device does not have a driver.
    4.   ?    The device is not PnP enabled.

29. Your junior technician calls and says that the new hard drive he just installed, although it is a 20 GB size, can only see about 2 GB. What could be the problem.

    1.   ?    There is no problem
    2.   ?    It has been formatted as FAT16.
    3.   ?    It has been formatted as a FAT32 drive.
    4.   ?    The Motherboard is not compatible.

30. In Windows 9X, what is the smallest unit of measure that the OS can work with?

    1.   ?    Mhz
    2.   ?    Cylinder
    3.   ?    Cluster
    4.   ?    Sector

31. What command is used to install an Operating System file after it has been deleted in Win 9X ?

    1.   ?    Copy from Start up disk.
    2.   ?    Copy from internet
    3.   ?    Extract from Install CD
    4.   ?    Copy from Install CD

32. Your customer calls and says that one of the icons on the PC, when clicked, does nothing at all. What could be the problem?

    1.   ?    The file associated with icon has been moved, or is corrupted, or is removed.
    2.   ?    The ICON has become corrupt. Replace the ICON
    3.   ?    The Operating system is corrupt. Re-load the OS
    4.   ?    The file associated with the icon does not have correct path entered in the autoexec.bat file.

33. How is a start up disk made in Windows 9X?

    1.   ?    Start, Run, Copy A: Sys
    2.   ?    Start, Settings, Control Panel, Add/Remove Programs, select Create Disk from Startup Disk Tab.
    3.   ?    My Computer, Right click disk, properties, click "Make start up disk"
    4.   ?    Start, Settings, Control Panel, System, click on Start Up Disk" Button.

34. What file is the line, LH usually loaded in.

    1.   ?    Config.sys
    2.   ?    autoexec.bat
    3.   ?    MSDOS.sys
    4.   ?    System.DAT

35. What does the LH line mean?

    1.   ?    Left Hand Mouse operation
    2.   ?    Load High: Loading the operating system into the Expanded memory area
    3.   ?    Left Handed Keyboard Installed.
    4.   ?    Load High: Program or file loaded into the High Memory area.

36. What is the MSCDEX file?

    1.   ?    The Microsoft Generic Print File
    2.   ?    The Microsoft Operating system loader file.
    3.   ?    The Microsoft Generic Floppy drive controller.
    4.   ?    The Microsoft Generic CD Driver

37. Your customer's Win 98SE System is running FAT16. What should you do to convert to FAT32

    1.   ?    Backup the system.
       Erase the hard drive and reformat the drive. Put the programs & data back after installing the OS
    2.   ?    Backup the system.
       Create another partition, FAT32, and copy all of the programs and data to that partion. Delete the FAT16 partition.
    3.   ?    Run the Windows 98 Drive converter.
    4.   ?    Backup the system.
       Run the Windows 98 drive converter.

38. ICS, Internet Connection Sharing, is offered in:

    1. Windows 95
    2. Windows 95A
    3. Windows 3.1
    4. Windows 98 SE
    Check Answer

39. Windows 95A does not support:

    1. Command.com
    2. Fat 32
    3. FAT 16
    4. Defrag
    Check Answer

40. When you press the F5 key, just as Windows 9x starts to load, and you go into safe mode, what is not loaded. (choose all that apply)

    1. NIC Driver
    2. HIMEM.Sys
    3. Modem Driver
    4. Autoexec.bat
    Check Answer

41. What does the DOS command ver do?

    1.   ?    It displays the amount of system RAM
    2.   ?    It displays the OS version
    3.   ?    It displays the BIOS version and maker.
    4.   ?    It displays the disk space on the system.

42. In Windows NT 4.0, what is command to make an emergency repair disk?

    1.   ?    SCANDISK/S
    2.   ?    RDISK.EXE
    3.   ?    ERS:/RDISK
    4.   ?    FDISK

43. In Windows XP, to set up a new user account, you must go to:

    1.   ?    User Manager, then user accounts
    2.   ?    Control Panel, then System, then Users
    3.   ?    Control Panel, then User Accounts
    4.   ?    MMC, then select the user Tab

44. Which of the following cannot be upgraded to Windows XP Pro

    1.   ?    Windows 98SE
    2.   ?    Windows 3.1 for Workgroups
    3.   ?    Windows NT 4.0
    4.   ?    Windows ME

45. What is the acronym for the central admin utility?

    1.   ?    MMC
    2.   ?    MCA
    3.   ?    NIC
    4.   ?    MAC

46. Time to Live means:

    1.   ?    The amount of time remaining to use a windows evaluation product
    2.   ?    The amount of time taken to send a packet of data across a WAN
    3.   ?    The amound of time taken to send a packet across a LAN following the 5-4-3 rule.
    4.   ?    Amount of route hops before a packet is discarded

47. Which two files make up the Windows 9X registry?

    1.   ?    Autoexec.bat
       Config.bat
       
    2.   ?    MSDOS.sys
       User.sys
    3.   ?    User.dat
       System.dat
    4.   ?    System.dat
       Reg.dat

48. What are the minimum requirements for installing Windows 2000 Pro.

    1.   ?    66 Mhz Processor
       1 GB hard drive
       32 MB RAM
    2.   ?    133 Mhz Processor
       2 GB Hard drive
       64 MB RAM
    3.   ?    266 Mhz Processor
       4 GB Hard Drive
       128 MB RAM
    4.   ?    333 Mhz Processor
       8 GB Hard Drive
       256 MB RAM

49. What file systems will Windows 2000 support (Choose all that apply)

    1. CDFS
    2. FAT16
    3. FAT32
    4. NTFS
    Check Answer

50. Of the below list, select those that are not features of Windows 2000 Pro.

    1.   ?    File Level & Folder Level Security
    2.   ?    Full admin support for Client/Server environment
    3.   ?    Active Directory
    4.   ?    HPFS support