What is the TCP/IP utility that traces the connection from your cpu to a another internet address?
ping
nbstat
ipconfig
tracert
In Windows 9X, what key is pressed to enter "Safe Mode".
F4
F5
F6
F7
The basic reason that you would encrypt a file is to:
Compress the size
Back up the file
Include it in the startup file
Protection
Windows Driver Model is supported by which operating systems. (choose all that apply)
Your customer reports that one of his Window 95 clients on a Windows 2000 Server is having difficulty connecting with the server. Which command would you use to display per-protocol statistics on the workstation system?
ping -p
arp -A
ipconfig -s
netstat -s
What is the utility memmaker used for?
Loads programs into the expanded memory area
Loads drivers into the high memory area.
Used to load programs into the conventional memory area.
There is no such utility.
Of the below list, which files are illegal DOS file names?
What does the DOS command DIR do?
There is no such command.
Deletes all files in the specified directory.
Lists the contents of a directory.
Displays the contents of a file.
What is a RAM Drive?
There is no such thing.
RAM that performs and functions like a Hard Drive.
Hard Drive space that functions as RAM
The same as SMARTDRV
Of the below list, what are the ways to determine what version is installed on a Win 9X machine.
Which startup mode is not a Windows 9X mode?
Standard mode.
Sale Mode
MS-DOS mode
Normal Mode.
If an application hangs up during operation, and you are using Widnows 2000, what should you do?
Press the Re-set button
Turn the PC off
Press Alt + Tab, and close the application.
Press Ctrl + Alt + Delete, and close the applications that are not running.
What must be present in your laptop computer in order for the PCMCIA card to function properly.
An available COM Port
A jumper set on the PC Motherboard.
A PCMCIA driver must be loaded to enable the device
The USB ports must disabled.
While on a service call, you suspect that the Boot Sector of the PC is damaged. When using the recovery console, what command allows you to create a new boot sector?
RestoreBootSect
FixBootSector
sys c: /s
fixboot
To install a network printer from Windows 9X you should:
Press Start, Settings, Control Panel, select Printers. Select "Add a new Printer, and follow the on screen prompts.
Press Start, Settings, Printer, and select the printer that you wish to install.
Select Network Neighborhood, and select the Computer Icon that has the printer, select the desired printer, and right click to install.
Put in the Printer Driver CD, and the driver will load automatically.
To Create a start up disk in Windows ME:
Click Start > Settings > Control Panel > Add/Remove Program > Startup Disk > Create Disk . OK.
Click Start > Settings . Control Panel > Startup Disk > Create Disk > OK
Click Start > Settings > Control Panel > System > Startup Disk > Create Disk > OK.
Click Start > Run > CMD > OK > at a command prompt type: Sys A:
In Windows ME, to print out the system configuration summary, you must:
Click Start, Control Panel, Add/Remove Programs, System, Click the Print Button.
Click Start, Settings, Control Panel, System, Click the Print Button.
Click Start, Programs, Accessories, System Tools, System Information, On the file menu, click Print.
Click Start, Settings, Control Panel, System, then press Print Screen.
When you access a Web page on the Internet, what can be placed in your system that is used as a sort of tracking device to uniquely identify you.
Acceptor
Internet Extension
Cookie
UNC
Which of the following are potentially dangerous to your PC
Cookies
JavaScripts
Signed Applets
All of the above
None of the above.
Which two files are absent from the Windows ME start up process?
System.DAT User.DAT
Autoexec.bat MSDOS.Sys
Autoexec.bat Config.sys
MSDOS.SYS IO.sys
In Windows XP Pro. what is the acronym for the central administration utility.
MCA
MMC
MCC
MAC
To go into the set up program, (CMOS setup), there is a key or set of keys that must be pressed. What is usually the key or keys that is/are pressed.
Ctrl - Alt - Delete
Delete
Ctrl - Alt - Tab
Alt - Tab
A PC virus is least likely to effect:
An executable file
a .COM file
A Data file
A virus will infect everything the same.
In Windows 98, how do you get to the Registry to make changes?
Ctrl - Alt - Delete
Start, Settings, Control Panel, System, click Registry Tab
Start, Run, Sysedit
Start, Run, RegEdit
In Windows NT how would you recover from a failed boot.
NT Start up Disk
Safe Mode, then reboot
Last Known Good Configuration
DOS Boot Disk.
How does Windows organize memory
Lower, Conventional and Exspanded.
Memory Blocks
Heaps
Upper, UMB, and Expanded
What is maximum number of files in the root directory on a DOS 6.22 system
32
No Limit
512
528
What 3 classes of tasks are in the Computer Management Tool in Windows 2000. Select all that apply.
While installing Windows 2000 you discover that you will need to create a new partition. What should you do?
Exit setup, and reboot to DOS, and use FDISK
Exit setup, and go to control panel.
There is nothing that can be done until setup is finished.
You can create the partition from within setup.
You want to change the size of your virtual memory and the max. size of the Registry. In Win 2K how is this accomplished.
Click Start, Control Panel, System, Advanced Tab, and make the changes.
Click Start, Control Panel, Registry Icon, and press the performance button.
This cannot be done.
These sizes are managed by Windows on an 'as required' basis.
Of the below list, which one is not one of the requirements of your PC for the installation of Windows 2000
Pentium 133 Mhz
2 GB Hard Drive
SVGA Video
64 MB RAM
You want to set up a dual boot PC with Windows 2000 and Windows 98SE. Of the below list, what is the correct way to do this.
Install both OS in the same partition to save space.
Install Win 2K first, and when properly configured, install Win 98SE in another partition.
Partition the Hard drive and install Win 98SE first, then install Windows 2000 in the 2nd partition.
This cannot be done.
To Log onto a windows 2000 system, you must have:
Windows 2000 product key
A user name
A user name and password
A user name, password, and remote access point.
Your customer calls and reports that he made a change in the Registry, and now the system will not boot at all. What would you do?
Reboot using the F8 key, and go into Safe mode, find the registry change and delete it.
Reboot using the F3 key, and restore the registry with the RegRestore command.
Reboot using the F8 option and select the "Last Known Good Configuration" and continue the boot process.
Re install the operating system
In Windows 2000, what does the parameter /checkupgradeonly do?
This is for upgrade purposes only
Checks the PC to see it it can be upgraded to Windows 2000 and prints a report.
Will check for upgrade compatibility to Win 2K by comparing the existing devices with the HCL
There is no such parameter.
How does RIS work on Windows XP Pro.
There is no such thing.
RIS installations work by letting a client computer boot up and find an OS image, that is downloaded and installed.
RIS installations works by having a PC in a different location and the install is done via the internet.
The RIS files are copied onto a PC by a technician, and then the image is copied from another computer on the network.
On which systems can "Disk Quotas" be used? Choose all that apply.
Windows 98 & FAT32
Windows 2000 Pro & NTFS
Windows XP & FAT32
Windows XP & NTFS
Disk compression is available on:
FAT 16
FAT 32
NTFS
FAT
As a system administrator, you find that one of the drives on the network is being used to store jokes, pictures, and misc. documents not related to company work. When you try to apply disk quotas, you are not successful. What could be the problem.
Disk quotas will only work when the disk is first formatted.
There is no controls on disk useage.
The drive is not NTFS and Disk quotas require NTFS.
Disk quotas only work with Windows ME
In Windows 2000, where can you verify that a device is working properly?
Control Panel, Add/Remove Hardware.
The Windows 2000 HCL
Device Manager
Hardware Settings.
Windows XP Pro cannot be upgraded from:
Windows 98 SE
Windows ME
Windows NT Workstation 3.5
Windows 2000 Pro
To set up a new user in Windows XP Pro, your must go to.
Control Panel, Users
Settings, Users
MMC, Users
Control Panel, User Accounts
Your system will send email, what setting should you check.
POP
TCP/IP
SMTP
OLAP
Which was the first OS to offer System Restore.
Windows 3.1
Windows 98 SE
Windows ME
Windows XP
Which of the following operating systems are considered part of the Winodws 9X family.
Which Windows OS does not include the NT backup.
Windows XP Pro
Windows XP Home
Windows NT 4.0
Windows 98SE
WIA is a replacement for
TWAIN
PPPoE
ACPI
ASR
An internet connection firewall, installed on a local area connection will accomplish. (Choose all that apply)
Which folder, in Windows XP, stores local profiles.
C:\My Documents\
C:\Windows\Profiles and Settings\
C:\Documents and Settings\
None of the above.
In Windows XP, what is the file BOOTSECT.DOS do:
There is no such file, in Windows XP. This is a DOS file no longer in use.
Backup copy of your old operating system's file system boot sector
A backup copy of MSDOS
Backup copy of your DOS startup files, IO.sys, MSDOS.sys, Command.com, Autoexcec.bat & Config.sys